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Position Offered: Customer Service / Sales Support Manager

2018 November 3
by extrasecretary

Job Description

A Well-established contemporary apparel company with a wide distribution in a fast-paced environment is seeking a Customer service / Sales support Manager to join our team!

Candidate must have 5 years of min. experience in the apparel industry with knowledge of ERP systems such as Aims or other apparel related software.

JOB RESPONSIBILITIES:

  • Run daily reports to ensure orders are shipping in Aims.
  • Process sales orders, changes, extensions & substitutions etc.
  • Review sales order for allocation, picking and shipping
  • Create EDI orders for dept. store accounts
  • Provide POD information and work with factors credit dept.
  • Coordination of retail price tickets and all customer floor ready requirements along with allocations
  • Review status of sales orders weekly with Sales Associate
  • Communicate with buyers and assistants regarding all extensions, refusals and shipping updates as needed.
  • Interface very closely with Production department
  • Track deliveries
  • Answer customer Inquiries

QUALIFICATIONS:

  • Proficiency with Word and Excel
  • 5-7 years’ experience
  • Aims proficient

Job Type: Full-time

Contact: robert@evafranco.com

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